Our Privacy & Cookie Policy 

Under the EU’s General Data Protection Regulation (the “GDPR”), we must have a valid legal basis to process your data. We need some of your information for opening accounts and processing orders. The information we will collect will include:


Email address - for order confirmation, delivery information, product offers

Delivery address

Telephone number - for courier delivery

Payment information - once for processing your order

Password - if you create an account 

Our website and third-party advertisement providers may collect information when you visit our website, even if you do not register an account with us. This may include your location, how you found us (e.g. marketing email or search engine), your browser and device type, the duration of your visit, the pages you viewed and any search terms. 

We use this information to process your order, arrange your delivery and send out the occasional marketing update or promotion from us. By allowing cookies, it will collect information on how you have navigated our website and which products you have viewed. This information is used by our team to make continual improvements to our website, products and your user experience through targeted advertising. 

Third-party advertisement - this website may include links to other third party websites for which we hold no responsibility. We encourage you to familiarise yourself with their privacy policy and terms and conditions.

Your rights are essential to us. You have the right to access the personal information we hold about you, correct the information we hold about you, have your information removed from our database. 

Using this website, you have given your consent that you are at least the age of majority in your area of residence. This website is not intended for children, and we do not collect data relating to children knowingly. 

We will not keep hold of your personal data for longer than is necessary to fulfil the purposes for which you provided the information unless the law requires us to keep it for longer. The data collected during your purchase of goods on our website is retained per the UK local tax laws, which is seven years.  You can opt-out of marketing emails by clicking the unsubscribe button at the bottom of the email or contacting us directly. 

We take precautions to protect your personal information and make sure that it is not misused. 

We reserve the right to modify this policy at any time. If you have any questions regarding our privacy policy, please contact us at info@mila-london.com.